IntelliSee Privacy & Data Policy
Privacy is engineered into the platform — no facial recognition, no biometric capture, no PII or PHI ever leaves the customer network. This policy explains how we collect, use, and safeguard your information on intellisee.com.
1. Overview
IntelliSee operates as an AI-powered computer vision platform for real-time threat detection. This Privacy Policy applies to information we collect through our website and services.
Privacy First Commitment: We do not use facial recognition technology, do not collect biometric identifiers, and do not store personal identities in our detection systems. Our platform analyzes threats without identifying individuals.
2. What Information We Collect
A. Information You Provide Directly
- Contact Forms: Name, email, phone, company, and inquiry details when you request a demo or sign up.
- Account Information: Login credentials and company administrative details.
- Payment Information: Processed securely through third-party providers (never stored by IntelliSee).
- Communications: Content of emails, calls, and chat interactions we retain for service improvement.
B. Information Collected Automatically
- Website Analytics: IP address, browser type, pages visited, time spent, and referral source via Google Analytics and HubSpot.
- Cookies & Tracking: Session, performance, and marketing cookies for functionality and personalization.
- Platform Logs: Detection events, timestamps, and confidence scores (without facial recognition or biometrics).
C. Information from Third Parties
- Data enrichment services providing company size, industry, and location data.
- HubSpot CRM integration for lead tracking.
- LinkedIn and advertising platforms for audience insights.
3. How We Use Your Information
- Service Delivery: Providing and improving our threat detection platform and customer support.
- Communications: Responding to inquiries, sending product updates, and following up on demo requests.
- Marketing: Sending promotional emails and personalized recommendations (opt-out available).
- Analytics & Improvements: Understanding user behavior and optimizing our product.
- Legal Compliance: Meeting regulatory requirements and resolving disputes.
- Fraud Prevention: Detecting unauthorized access and security threats.
4. Data Protection & Security
IntelliSee employs industry-standard security measures:
- Encryption: TLS/SSL for data in transit; AES-256 for data at rest.
- Access Controls: Only authorized employees access personal data on a need-to-know basis.
- On-Premises Processing: Detection events processed locally, not transmitted to cloud servers.
- Regular Audits: Annual security assessments and penetration testing.
- DHS QATT Designation: Registered with the U.S. Department of Homeland Security’s Qualified Anti-Terrorism Technology program.
Important: No security system is 100% secure. While we implement strong protections, we cannot guarantee absolute security. Contact us immediately at privacy@intellisee.com if you believe your information has been compromised.
5. Your Rights & Choices
A. Access & Correction
You have the right to request access to the personal data IntelliSee holds about you and to request correction of inaccurate information. Submit requests to privacy@intellisee.com. We respond within 15 business days for opt-out requests and within 45 days for access, correction, deletion, and portability requests.
B. Opt-Out of Marketing
Unsubscribe from marketing emails by clicking “Unsubscribe” in any email or by emailing privacy@intellisee.com. Transactional emails (password resets, service updates, responses to your inquiries) are not covered by the marketing opt-out.
C. Global Privacy Control (GPC)
IntelliSee detects and honors the Global Privacy Control browser signal on every page request. A GPC signal is treated as a valid opt-out of sale and sharing under the CCPA, CPA, CTDPA, and all other state laws that recognize Universal Opt-Out Mechanisms. When a GPC signal is detected, a confirmation indicator appears briefly at the bottom-left of the page.
D. Cookie Preferences
Manage cookie preferences through the consent banner (click “Manage Consent” in the footer), through your browser settings, or by enabling GPC. See our Cookie Policy for full detail on each cookie and tracking technology used.
E. Data Deletion
Request deletion of your personal data by emailing privacy@intellisee.com. We comply within 45 days, subject to exceptions for legal retention obligations (tax records, security logs, fraud prevention). If we cannot delete specific categories of data, we explain why in writing.
F. Non-Discrimination
We do not deny service, charge different prices, or provide different quality because you exercise any privacy right. Your decision to opt out of sale/sharing, delete your data, or limit marketing has no effect on access to our website or services.
6. US State Privacy Rights
Residents of several US states have additional rights under their state privacy laws. IntelliSee honors all of the following regardless of which state you reside in — but the specific legal basis varies by state.
A. States Covered
This section addresses rights under the laws of: California (CCPA/CPRA), Colorado (CPA), Connecticut (CTDPA), Virginia (VCDPA), Utah (UCPA), Texas (TDPSA), Oregon (OCPA), Montana (MTCDPA), Iowa (ICDPA), Delaware (DPDPA), New Hampshire (NHDPA), New Jersey (NJDPA), Minnesota (MNCDPA), Nebraska (NDPA), Tennessee (TIPA), Maryland (MODPA), Rhode Island (RIDTPPA), Indiana (INCDPA), and Kentucky (KCDPA).
B. Rights Available in Every Covered State
- Right to Know / Access: Receive a copy of personal information we hold about you, including categories, sources, and purposes.
- Right to Correct: Request correction of inaccurate personal information (available in most states except Utah, Iowa, and Tennessee).
- Right to Delete: Request deletion of personal information collected from you, subject to legal retention exceptions.
- Right to Portability: Receive your data in a structured, machine-readable format.
- Right to Opt Out of Sale or Sharing: Direct us to stop sharing your personal information for cross-context behavioral advertising.
- Right to Non-Discrimination: No retaliation for exercising any of the above.
C. California-Specific Rights (CCPA / CPRA)
California residents have additional rights:
- Right to Limit Use of Sensitive Personal Information: Direct IntelliSee to use sensitive personal information only for purposes authorized under CCPA §1798.121. IntelliSee does not use sensitive personal information outside authorized purposes in any case.
- Right to Know Specific Pieces: Receive the actual personal information collected, not just categories.
- Right to Opt Out of Automated Decision-Making: Effective January 1, 2027, California residents may opt out of certain uses of automated decision-making technology for significant decisions. IntelliSee does not use ADMT to make significant decisions about website visitors.
D. Universal Opt-Out Mechanism (UOOM) Honored
IntelliSee detects and honors Global Privacy Control on every visit for residents of all states that recognize Universal Opt-Out Mechanisms: California, Colorado, Connecticut, Delaware, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, and Texas. GPC is treated as a valid opt-out of sale and sharing under each applicable law.
E. How to Exercise These Rights
Visit Your Privacy Choices or email privacy@intellisee.com. We do not require an account. We verify identity by matching the identifiers in your request (email address, cookie ID, prior correspondence) against our records. Authorized agents may submit requests on your behalf with signed written authorization.
F. Response Timeline and Appeals
Opt-out: honored immediately, confirmed within 15 business days. Access, correction, deletion, portability: substantive response within 45 days, extendable once by 45 days with written notice. If we decline your request, you may appeal within 60 days by replying to our decision with the subject line “Privacy Request Appeal.”
G. Biometric Privacy (Illinois BIPA, Texas CUBI, Washington)
IntelliSee’s AI detection platform is architected to avoid collection of biometric identifiers. No facial recognition. No fingerprint, retinal, iris, or voiceprint capture. No consumer health data processing. If you have specific questions about biometric handling in a particular deployment, contact privacy@intellisee.com.
8. Third-Party Sharing & Data Processors
A. Service Providers
- Hosting & Infrastructure: Cloudways, AWS (encrypted environments)
- CRM & Marketing: HubSpot, Stripe, Mailchimp
- Analytics: Google Analytics, Amplitude
- Support: Zendesk and other support platforms
B. Legal Requirements
We may disclose information if required by law, court order, or government request. We will notify you when legally permitted.
C. Business Transfers
If IntelliSee is acquired or merged, your information may transfer as part of the transaction. You will be notified of such changes.
D. No Sale of Personal Data
We do not sell your personal information to third parties. We may share anonymized, aggregated data for research purposes.
9. EU & GDPR Rights
If you are located in the EU, you have additional rights under GDPR.
A. Legal Basis for Processing
- Consent: For marketing emails, cookies, and analytics
- Contractual Obligation: To provide services you’ve requested
- Legitimate Interests: For fraud prevention and security
- Legal Compliance: To meet regulatory requirements
B. Your GDPR Rights
- Right to access your personal data
- Right to rectify inaccurate data
- Right to erasure (“right to be forgotten”)
- Right to restrict processing
- Right to data portability
- Right to object to processing
- Right to lodge a complaint with your local data protection authority
C. International Data Transfers
Your data may be transferred to the US or other countries for processing. We use Standard Contractual Clauses (SCCs) to ensure adequate protection. By using our services, you consent to such transfers.
D. Data Protection Officer
For GDPR inquiries, contact privacy@intellisee.com.
10. Data Retention
IntelliSee retains personal information only as long as necessary to fulfill the purposes for which it was collected, to comply with legal obligations, and to resolve disputes.
Retention Periods by Category
- Contact form submissions and demo requests: 36 months from the last interaction. Automatically purged unless the record has been converted into an active customer relationship.
- Marketing email subscribers: Until unsubscribe, plus 12 months in a suppression list to prevent accidental re-contact.
- Customer account records: Duration of the contractual relationship plus 7 years for tax and legal retention requirements.
- Website analytics (Google Analytics 4): 14 months (configured in GA4 data retention settings).
- HubSpot CRM records: Retained during active engagement plus 24 months after last activity, then archived.
- Microsoft Clarity session recordings: 365 days (Microsoft default; not user-configurable).
- Consent records (Complianz): 365 days from last consent event.
- Security and fraud prevention logs: 24 months, or longer if under active investigation.
- Financial and transaction records: 7 years (IRS and state tax retention requirements).
Detection Event Data (Platform, not Website)
The IntelliSee AI platform itself does not retain facial, biometric, or PHI data because none is ever collected. Detection event metadata (timestamp, object class, camera location, confidence score) is stored on customer-controlled on-premises appliances under retention schedules that each customer sets in their own environment. IntelliSee as a company does not hold copies.
Your Right to Request Earlier Deletion
You may request deletion of your personal information at any time. We comply within 45 days unless a legal retention requirement prevents it, in which case we explain the basis in writing.
11. Children
IntelliSee is a B2B service directed at commercial, educational, healthcare, and industrial customers. We do not knowingly collect personal information from individuals under 16.
Under Oregon’s amended privacy law (effective January 1, 2026), we do not sell the personal information of any consumer we know or willfully disregard is under 16. Under Delaware, New Jersey, Maryland, and Montana laws, we require opt-in consent for any processing of data from known minors aged 13 to 18 for targeted advertising or sale. We comply with the federal Children’s Online Privacy Protection Act (COPPA) for any data we may inadvertently receive from a child under 13 — we delete it upon discovery.
If you believe we may have collected information from your child, contact privacy@intellisee.com and we will investigate and delete within 15 business days.
12. Contact Us
If you have questions about this Privacy Policy or our data practices:
IntelliSee Privacy Team
Email: privacy@intellisee.com
Phone: (866) 222-6350
Mailing Address:
IntelliSee Inc.
808 5th Street, Suite 5
Coralville, Iowa 52241
USA
We respond to opt-out requests within 15 business days and to access, correction, deletion, or portability requests within 45 days (extendable once by 45 days with written notice).
Policy Updates
We may update this Privacy Policy periodically. We will notify you of significant changes by email or by posting a notice on our website. Your continued use of our services after changes constitutes acceptance of the updated policy.
Questions About Your Privacy?
Contact our Privacy Team at privacy@intellisee.com or call (866) 222-6350
Privacy by Design: Threat Detection Without Facial Recognition
IntelliSee detects threat types and object classes — weapons, unauthorized access, falls, loitering, and more — not individual identities. No facial recognition. No biometric capture. No PII or PHI storage. No cloud video retention. All processing occurs on a secure, on-premises appliance within your network perimeter.
The platform is built on U.S.-based hardware, software, hosting, and support. It has been penetration tested and carries DHS SAFETY Act Qualified Anti-Terrorism Technology (QATT) designation — one of a small number of AI security platforms to achieve this standard.